Microsoft Dynamics 365 Artificial Intelligence

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Build customer loyalty and exceed Gain an end-to-end view of your business. Make the benefits of AI a reality for your business

Microsoft Dynamics 365 Artificial Intelligence

We create experiences that transform your organization’s capabilities with AI. Whether the latter permeates one or multiple levels within the industry, your business processes are streamlined to provide unmatched innovation. Microsoft Dynamics 365 Artificial Intelligence, therefore, encourages brainstorming so that each group and individual can use AI tools to pave the way for customer solutions quicker than ever before.

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We help create holistic views so that you can provide tailored experiences to every customer

We enhance your Sales, Marketing and Customer Service teams through forecast insights and key information delivered by intelligent tools

Microsoft Dynamics 365 Artificial Intelligence

We compile information contained within various data sources to formulate an all-inclusive view of the customer. Verily, allowing your employees to deliver meaningful experiences made possible by Microsoft Dynamics 365 Customer Insights.

Transform according to your preferences

We streamline AI integration with the use of adaptive GUIs, dedicated assistance as well as user-friendly applications that can work together to elevate the overall process.

Enhance communication within the organization

We create customer-centric perspectives to boost your organization’s internal processes, relationships, and information collection.

Leverage comprehensive insights to your benefit

We accelerate your business’s customer interactions through intelligent insights that dig deeper to reveal underlying consumer behavior.

Adjust AI to fit your needs

We provide agile Microsoft artificial intelligence features that adapt to your business’s structure in order to better serve all stakeholders.

We create impressive customer retention levels that foster trust and loyalty. This is facilitated through the use of Dynamics 365 Customer Insights which easily integrate within the scope of all business applications to bring your organization closer to all hierarchical goals pertaining to sales, and marketing. In turn, service employees are encouraged to improve the quality of everyday customer interactions.

Moreover, the data unification process collects important information from various sources and combines each kind – behavioral, transaction and observational – to deliver smart recommendations that create enriched customer profiles with audience intelligence from Microsoft Graph. These solutions are driven by machine learning and AI functionality.

Dynamics 365 Artificial Intelligence Applications Modernize the concept of selling by adapting updated solutions in the digital age

Dynamics 365 Sales Insights

We can skyrocket your revenue statistics with the use of customer data driven insights that help you make strategic business decisions.

Dynamics 365 Customer Insights

We provide a holistic view of your customers so you can cater to individualistic preferences

Dynamics 365 Customer Service Insights

We pay attention to detail, which is why you can utilize AI insights that include every variable in the decision-making process to take customer satisfaction to the next level.

Dynamics 365 Virtual Agent

Our virtual agents help you reach customer solutions at competitive speeds.

Dynamic 365 Sales Insights

Increase customer engagement and accelerate the sales process with seller intuition and Artificial intelligence technologies.
  • Facilitate tactical decision-making
  • Elevate coaching standards
  • Enable timely communications
  • Modernize process to eliminate lag time
  • Enable remote working
  • Regulate and enrich professional relationships
  • Increase score on trust metrics
  • Make more connections and attract more leads
  • Target the right customer
  • Prepare and forecast revenues accurately

Dynamics 365 Customer Insights

We generate a wholly encompassing view of your customers by gathering data from all sources. With Dynamics 365 Artificial Intelligence customer service insights, company employees gain higher engagement metrics and expand the customer lifecycle value for impressive sales stats.
  • Holistic view of all customers
  • Customized experiences
  • Make insight driven decisions
  • Leverage an effective channel to your organization’s success
  • Fit the solution to your preferences

Dynamics 365 Artificial Intelligence Customer Service Insights

We develop better quality decisions with AI insights that effectively accelerate customer satisfaction and loyalty. This paves the way for improved courses of action to further elevate customer experience on a variety of standards. Our system has also enabled comparative analysis whereby you can benchmark performance in order to pinpoint where your organization is lacking and where it is faring well. Financial artificial intelligence is also enabled to gauge performance based on economic modules.
  • Increase customer satisfaction
  • Improve operational efficiency
  • All-time transparency
  • Leverage Artificial intelligence to drive success
 

Customer Service Essentials – Dynamics 365 Virtual Agent

We automate mainstream protocol that includes support requests so that the AI for sale can effectively deal with generic queries while your skilled service agents pay attention to complicated tasks. Moreover, the process is relatively simple and doesn’t require any complex coding from your end in order to increase problem resolution rates.
  • Equipped chatbot feature to respond to mainstream queries
  • Performance tracking across different platforms
  • Use custom workflows to guide actions
  • Improve upon weak metrics facilitated by customer feedback

Ready To Transform Your Business?

Empower business innovation and efficiency using Microsoft Dynamics 365

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Microsoft Dynamics 365 is the next generation of intelligent business applications in the cloud

Engage Customers

Create personalized experiences across a variety of channels from consideration to purchase.

Empower Employees

Give your team familiar tools and actionable insights they can do their best work.

Optimise Operations

Anticipate and manage business needs with more intelligent processes and predictive guidance.

Transform Products

Be proactive to manage change in a better way by automating processes and innovating new business models.

Why Choose Interconnection Technology?

Interconnection Technology has earned the stature of being among the top-notch Microsoft partners. We deliver customer success centric Microsoft Dynamics 365 solutions in Europe (UK), Gulf (UAE, Saudi Arabia & Bahrain) and Asia (Malaysia, Pakistan, India). Our motive is to enable businesses to grow in a fast-paced environment. We equip businesses with advanced Microsoft Dynamics 365 solutions to handle business activities efficiently. Interconnection Technology is the name of trust when it comes to dealing with Microsoft Dynamics 365 implementation; Business Central, AX, NAV & CRM. Our expert professionals are dedicated to providing you with comprehensive insight and business acumen with Microsoft Power BI. We aim to bring the nitty-gritty of your business to your fingertips by working effectively with Microsoft Power Platform (Power Apps, Power BI, Power Automate and Power Virtual Agents). It will help you to interpret data, provide better business solutions, to automate business processes, and to develop virtual agents.

Experienced Experts

Our certified professionals have specialised expertise gained by the 100+ years of collective team experience in Microsoft Dynamics solutions domain.

Global Footprint

We operate globally and have a local presence in the centre. Our dedicated professionals strive to provide top-notch experience across multiple time zones in talent-rich countries.

Extensive Knowledge

The in-depth knowledge of our team to the products and industries helps us in providing bespoke services to cater to the unique needs of every client.

Process Oriented

We strive to improve team collaboration and incremental delivery of businesses by keeping the processes lean and agile..

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